Privacy Policy
Effective July 18, 2026. Blue Bird Roofing (“Blue Bird Roofing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website, estimate forms, phone calls, and related services, how we use it, and the choices available to you.
By using our website or contacting us, you agree to the practices described below. This policy applies to information collected online and through communications connected with Blue Bird Roofing.
Information We Collect
We may collect information you provide directly, including your name, address, email address, phone number, project details, photos, and other information you choose to submit. We may also collect basic technical information such as IP address, browser type, device information, pages viewed, referring pages, and approximate location.
Cookies, Analytics, and Advertising
We use cookies, pixels, tags, SDKs, and similar technologies to operate the website, remember your preferences, understand how visitors use the site, measure and improve advertising performance, and support remarketing. These technologies include Google services (such as Google Analytics, Google Ads conversion tracking, and remarketing and audience features) and Meta (Facebook and Instagram) services (such as the Meta Pixel, the Conversions API, and Custom or Advantage+ Audiences). Through these tools, Google and Meta may receive information about your device, browser, IP address, website activity, and interactions with our ads, and may combine it with data they already hold, subject to their own privacy policies. You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on, manage Google ad personalization at adssettings.google.com, and manage Meta ad preferences in your Facebook and Instagram settings. Industry opt-outs are available at optout.aboutads.info and youradchoices.com. You can also control cookies through your browser settings and any consent banner we provide, though disabling some cookies may affect site features.
Phone and Call Tracking
If you call us, we may use call-tracking or call-recording services to attribute calls to marketing sources, route calls, monitor service quality, train staff, and document communications. Where required by law, we will provide notice and obtain consent before recording a call. Please do not share sensitive personal information that is not needed for your roofing inquiry.
How We Use Information
We use information to respond to requests, prepare estimates, schedule inspections or services, communicate with you, improve our website, measure marketing effectiveness, prevent fraud, comply with legal obligations, and protect our rights. We do not sell your personal information for money. We may use service providers that process information on our behalf, such as hosting, analytics, advertising, communications, scheduling, and customer-management providers.
Your Choices and Privacy Rights
You may opt out of marketing emails by using the unsubscribe link in the message or contacting us. You may request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and reasonable verification. Depending on where you live, you may have additional rights regarding targeted advertising, sale or sharing of personal information, or limits on certain uses. To make a request, contact us using the information below.
Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure. We retain information for as long as reasonably necessary for the purposes described in this policy, including business, legal, accounting, dispute-resolution, and recordkeeping needs.
Text Messages and Calls
When you submit a form, call us, or otherwise give us your phone number, you agree that Blue Bird Roofing and its authorized partners may contact you at that number about your inquiry, estimates, scheduling, and related services — including by phone call, text (SMS) message, and prerecorded or autodialed messages. Consent to receive marketing texts is not a condition of any purchase. Message and data rates may apply and message frequency varies. You can opt out of texts at any time by replying STOP, and reply HELP for help. We may also use call-tracking and call-recording services as described above. If you prefer not to be contacted this way, please tell us or do not submit your information.
How We Share Information
We do not sell your personal information for money. We may share information with: service providers that process data on our behalf (for example, hosting, analytics, advertising, call tracking, scheduling, CRM, communications, and payment providers); advertising and measurement partners such as Google and Meta to run and measure our campaigns and build audiences; professional advisors and insurers; and government or law-enforcement authorities when required by law, to enforce our agreements, or to protect the rights, safety, and property of Blue Bird Roofing, our customers, or others. If our business is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction. Some sharing for advertising may be treated as a “sale” or “sharing” of personal information under certain state laws; see your rights below.
Your State Privacy Rights
Depending on where you live (for example, California and other states with privacy laws), you may have the right to know or access the personal information we hold about you, to request that we correct or delete it, to receive a copy of it, and to opt out of the “sale” or “sharing” of personal information and of targeted advertising. California residents may submit a “Do Not Sell or Share My Personal Information” request and are entitled to be free from discrimination for exercising their rights. To make a request, email contact@bluebirdroofingny.com or call 518-930-5558; we will verify your request as required by law, and you may use an authorized agent where permitted.
Children’s Privacy
Our website and services are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us personal information, please contact us and we will delete it.
Third-Party Links and Services
Our website may link to third-party websites, tools, or services we do not control, including social media platforms and review sites. This Privacy Policy does not apply to those third parties, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Do Not Track and Opt-Out Signals
Some browsers offer a “Do Not Track” (DNT) signal. Because there is no common industry standard for DNT, our website does not currently respond to those signals. Where required by law, we honor recognized opt-out preference signals, such as the Global Privacy Control (GPC), for opting out of the sale or sharing of personal information.
Updates and Contact
We may update this policy from time to time by posting a revised version on this page. For questions, privacy requests, or concerns about our practices, contact Blue Bird Roofing at contact@bluebirdroofingny.com. This policy is intended as general website privacy information and should be reviewed by qualified counsel for the jurisdictions where Blue Bird Roofing operates.